The AI-Driven Evolution of CX & EX in 2024 and Beyond

Date: 12 September, 2024, 2PM BST

Location: Virtual

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As AI reshapes the business landscape, its potential to revolutionise a wide range of industries and business functions is unparalleled.

But are organisations truly prepared to harness this power effectively?

Women in CX and CallMiner are joining forces to create something meaningfully different in the CX events space with more than just webinars and one-way conversation – bringing discussion, practical advice and tangible takeaways that you can apply to your organisation, straight away.

In this upcoming online panel discussion, centred around CallMiner’s brand new 2024 CX Landscape Report, we’ll explore both the opportunities and challenges that AI brings to customer and employee experience.

Hosted by thought leader Clare Muscutt (WiCX) and featuring Brooke Wenrick, Director, Brand & Communications (CallMiner), Jeannie Walters, CEO (Experience Investigators) and Oremeyi Adeola Akah, Chief Customer Officer (Interswitch Group), our panellists will bring their diverse experiences and insights, delving into discussions based on brand new research.

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Author: CallMiner