Contact Centre Solutions

Call Centre Helper Directory - Contact Centre Solutions

Introducing Experience Communications as a Service (XCaaS). 8×8 XCaaS delivers a single platform for cloud-native contact centre, voice, team chat, meetings, and embeddable communications. 

Assembled is a Support Operations platform that helps companies maintain exceptional customer experiences, no matter what lies ahead.

CardEasy removes the risk of payment card fraud within your contact centre.

Centrical provides a real-time performance management, microlearning, gamification, coaching, and voice of the employee platform for frontline teams.

Clinton is an international vocalist, Vocal Arranger and Choir Coach with The Royal Wedding TV Sensation The Kingdom Choir

Customer Touch Point specializes in long-term and instant impact customer experience solutions for organizations worldwide, providing the tools and support they need to deliver effortless customer experiences.

Cyara is the world’s leading Automated Customer Experience (CX) Assurance platform. Cyara’s cloud-based omnichannel assurance solutions for voice quality and chatbot testing accelerate the delivery of flawless customer journeys for enterprises while reducing the risk of customer-facing defects.

Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.

Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results.

Genesys powers more than 25 billion of the world’s best customer experiences each year.

Hammer provides the proof you need to implement technology changes with confidence. Our testing solutions pre-empt significant problems by delivering expert, end-to-end validation of expected real-world performance.

injixo is a product of InVision, a market leader in WFM for over 25 years.

Jabra headsets are designed to fit the unique needs of all types of contact centres, who want to exceed their customers expectations and deliver a superior customer experience, whilst ensuring productivity every day.

At Kerv, we leverage the power of technology to help our customers stay ahead, providing end-to-end cloud solutions and digital transformation.

MaxContact is customer engagement software that goes above and beyond to build smarter customer experiences. Our platform is packed with powerful features, accessible for businesses large and small, and ensures organisations can operate compliantly.

NICE CXone combines best-in-class Omnichannel Routing, Workforce Engagement, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

Odigo helps large organisations connect with individuals through world-class, cloud-based contact centre solutions.

Poly creates premium audio and video products so you can have your best meeting — anywhere, anytime, every time.

Premier CX are an award-winning creative agency specialising in helping contact centres humanise their customer touchpoints.

Sabio Group is a global digital customer experience (CX) transformation specialist with major operations in the UK (England and Scotland), Spain, France, Netherlands, Denmark, Malaysia, Singapore, South Africa and India.

Scorebuddy is a cloud based Quality Assessment platform used to measure and improve staff performance by evaluating multi-channel customer interactions in contact centers.

Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another.

 
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