About the author
Colin Shaw is an established leader in the field of Customer Experience and as a result of his outstanding thought-leading work; Shaw has been recognized by LinkedIn as one of the original top 150 business influencers worldwide with 84,000+ followers to date.
Colin is also the Founder & CEO of Beyond Philosophy, author of 4 best selling business books & experienced speaker. Colin has not only helped shape the industry, but also leads & differentiates from others in this area as he ties together the emotional, subconscious & psychological experience.
Follow Colin Shaw on Twitter: @ColinShaw_CX
Read other posts by Colin Shaw