Avaya completes acquisition of Nortel Enterprise Solutions

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Avaya has announced the successful completion of its acquisition of Nortel Enterprise Solutions (NES).

The addition of NES further enhances Avaya’s strategic position in providing business communications solutions and services for enterprise customers.  The acquisition gives the company added scale, resources and expertise to deliver a portfolio of solutions and services around the globe.


“The completion of this acquisition represents another major step in Avaya’s evolution and growth in the communications industry,” said Kevin J. Kennedy, president and CEO, Avaya. “Avaya and Nortel Enterprise Solutions share a common vision for the future of business communications. By combining our complementary technology portfolios, deep industry-specific domain expertise, sales channels and customer bases, the new Avaya will redefine business communications and help customers to reduce costs, simplify operations and increase their business agility.”

As a result of the acquisition, Avaya will benefit from an expanded partner ecosystem, a broader portfolio, an enhanced customer base, and a greater ability to compete globally.  The company also will extend relationships with system integrators and service providers who serve the enterprise market.

Approximately 6,000 NES employees have joined Avaya, including 25 top managers.  Joel Hackney, previously president, Nortel Enterprise Solutions, joins the Avaya Executive Committee as senior vice president and president, Avaya Government Solutions and Data.

“In addition to great technology and outstanding customer relationships, NES brings talented employees in sales, systems engineering, services, marketing and more,” said Kennedy. “We believe our ability to innovate and develop solutions for customers to help them transform their businesses will continue to accelerate.”

Today, Avaya begins to execute its plans to integrate the operations and customer care functions of the two organisations.  The company expects to provide information about the new combined product portfolio and roadmap within the next 30 days.

Published On: 6th Jan 2010 - Last modified: 11th Sep 2019
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