Opus Research – The Evolution of Authentication virtual roundtable series Filed under - Archived Content, Nuance Date July 22, 2020 1:00 PM Eastern Speaker: Dan Miller, Lead Analyst & Founder, Opus Research Recent surges in activity have underscored the need for better, faster, and more reliable authentication. As the volume of interactions increase and more organizations incorporate remote agents, authentication cannot be a barrier to service. It must be done cohesively and collectively across and between voice, digital, and other channels. Join this live virtual roundtable series—designed by, and specifically for authentication leaders—to explore evolving authentication options. Learn how these sophisticated, seamless, and secure processes are protecting clients while promoting more positive customer, agent, and brand experiences. Register Now! Author: Rachael Trickey Published On: 12th Jun 2020 - Last modified: 10th Jul 2020 Read more about - Archived Content, Nuance Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter