Build better links with marketing


Too many contact centres have poor links with marketing.  The first time that you know a mailing has gone out is when the call volumes have increased.  

Start building better links with the marketing department.  Things such as a staff swap for a couple of days can be highly effective.

Published On: 4th Feb 2013

Read more about -
Jonty's Tips ,

Leave a Comment
Leave a Comment

Your email address will not be published. Required fields are marked *