Building a Sense of Togetherness in Hybrid Teams – Webinar


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Filed under - Archived Content,

Chair: Sandra Busby, Welsh Contact Centre Forum
Date: Sept 8th 2021
Time: 10.00 to 11.30am

In this interactive Q&A panel session, we will discuss how to optimise communications and team management to build team morale in the new world of hybrid (home/office) working and 100% work-from-home (WFH).

  • How do you replicate the ‘team office’ feeling for homeworkers?
  • How do you build a Digital Workplace where workers on the same work mission can be together (regardless of whether they WFH or from the office)?
  • How do you facilitate and manage social interactions between work colleagues?
  • What special skills do WFH managers and Team Leaders (TLs) need (and how are they different to their office-based equivalents)?
  • How do you ensure home and office-based employees receive the same training?

Sandra Busby will be joined for a Q&A panel by experienced Sensée managers Jo Hodge (Service Delivery Manager), Sam Shields (Team Leader) and Sarah Birch (Head of Business Development).

Published On: 1st Sep 2021 - Last modified: 10th Sep 2021
Read more about - Archived Content,


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