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Business Systems has been named as a supplier on Crown Commercial Service’s (CCS) SPARK DPS. CCS is a technology inno..

Foehn, the developer and integrator of cloud contact centre systems, has been awarded Gold Partner status by Genesys. Th..

Business Systems has been named as a supplier on Crown Commercial Service’s (CCS) G-Cloud 12 framework for Cloud Softw..

Five9 has been awarded the 2023 Top CCaaS Supplier Partner Award at the ScanSource Channel Connect 2023 in Orlando, Flor..

22 questions to ask your call recording supplier These pointers may help you choose the right type of call recording sys..

Five9 is honoured to be recognized for our achievements with Verint in EMEA, a clear illustration of our success and glo..

Sabio Group has announced it has been named as a supplier on Crown Commercial Service’s Network Services 3 (NS3) frame..

NICE has announced that TMC, a global, integrated media company, and Cloud Computing Magazine have awarded the market-le..

Natterbox is pleased to announce that it has been awarded the Cloud Telephony Product of the Year award at the annual Ne..

What is an Agent Status Code? Also known as ‘reason’ or ‘activity’ codes, status codes enable ag..

Following its recent acquisition of DVELP, a leading contact centre AI product and development company, Sabio Group has ..

Vonage has been named as a supplier on Crown Commercial Service’s (CCS) G-Cloud framework, for its Vonage Business Com..

Business Systems partners with Cloud9 Technologies to provide more robust and legally-compliant cloud-based recording so..

Enghouse Interactive announced that it has elevated IT infrastructure and services provider Node4 to silver partnership ..