Business Systems UK Ltd


Business Systems Logo

Business Systems is the UK’s largest independent provider of call recording and workforce optimisation technologies encompassing quality monitoring, analytics and workforce management solutions.

www.businesssystemsuk.co.uk

Tel No: 0208 326 8326

Contact email: contact@businesssystemsuk.com

Profile:

At Business Systems we have been specialising in Workforce Optimisation and customer insight technologies for over thirty years.

  • Call Recording and Analytics of Customer Interactions and Feedback
  • Cloud Contact Centre
  • Quality Monitoring
  • Workforce Management
  • Back Office Workforce Optimisation
  • Robotic Process Automation

We represent some of the most recognised global innovators in the industry (including NICE, Teleopti and Red Box) adding value to every project by ensuring streamlined integration and deployment with one of the largest Workforce Optimisation consultant teams in the UK.

We also pride ourselves on our large Professional Services teams who support our customers from our UK offices in the City, Greater London and Scotland, with a proven track record of meeting 99.999% of all Service Level Agreements.

Social Media:

Twitter Handle: @BSLHQ
LinkedIn Company Page: /company/business-systems-uk-ltd
Facebook Page: @businesssystemsuk
Google+ : https://plus.google.com/+businesssystems

Address: 462 London Road, Isleworth, Middlesex, TW7 4ED

Weblink: www.businesssystemsuk.co.uk

Categories:

  • Agent Coaching & Monitoring
  • Analytics
  • Call Recording
  • Contact Centre Solutions
  • Performance Management and Quality Monitoring
  • Voice of the Customer
  • Workforce Management and Workforce Optimisation

The Latest Articles Featuring Business Systems UK Ltd:
Latest White Papers from Business Systems UK Ltd:

Is your workforce planning running smoothly? Evaluate your service performance and KPIs based on the handy checklist below to see if you’re on track. Discover if you’ve fallen into some bad habits or are missing out on new opportunities. Download […]

White Paper Title: Humans and the Robots – Mapping Your Robotic Process Automation Journey Download the toolkit to help guide you towards achieving automation excellence from ‘what is robotic process automation (RPA)?’ right through to identifying automation opportunities, reasons to […]

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