CCR is shaping the customer service industry with its latest in-house-developed EasyConnect Video that offers the ‘Perfect Customer Experience’ to businesses globally.
Contact Name: Ali Murat Gürçay
Tel No: +90 212 219 00 85
Contact Email: email@example.com
Founded in January 2011, the CCR team has over 25 years of experience in the contact center industry, enabling its customers to use next-generation technology and overcoming technical operational issues. As a Gold Genesys partner, CCR offers services and products in Europe,Turkey and the Middle East, bringing latest technologies to its customers.
Having one of the top-notch teams on the market, CCR is shaping the customer service industry with its latest in-house developed EasyConnect Video that offers the ‘Perfect Customer Experience’ to businesses globally.
CCR also offers following services and products
- Business and technical consultancy for contact centers
- Outsourced technical support & project management
- Genesys contact center technical, administrator and supervisor training
- Turn-key custom software development for omnichannel, social media integrations, flexible and sophisticated reporting & dashboards
- Speech-enabled IVR, voice recognition (call steering), and speech recognition software and integrations
- Cloud based contact center implementations and support
- Video Conferencing
- Dynamic Managed Services (DMS)
CCR, headquartered in Kozyatağı/Istanbul, has an R&D operation center at İkitelli Technopark on Yıldız Technical University Campus. Moreover, we provide technical consulting services and next-generation solutions for customer experience and call center management to Europe through our Zurich office since 2014, and to Middle East through our Dubai office since 2017.
Twitter Handle: @CCR_TR
LinkedIn Company Page: https://www.linkedin.com/company/call-center-resources
Facebook Page: https://www.facebook.com/CallCenterResources
Address: Yıldız Teknik Üniversitesi Teknopark İkitelli Organize Sanayi Bölgesi
Atatürk Cad. No:1 Ofis No: Z02 Başakşehir – İstanbul / Turkey
- Call Centre Software
- Contact Centre Solutions
- Unified Communications