Comdata


Comdata Logo

Comdata is a leading innovative global service provider in Customer Management BPO with 30 years’ experience.

https://uk.comdatagroup.com/en/contact

Contact Name: Paul Stubbs

Tel No: 07947380148

Contact Email: paul.stubbs@comdatagroup.com

Profile:

Comdata is a leading innovative global service provider in Customer Management BPO with 30 years’ experience. The company combines an international footprint with strong local expertise, with more than 50,000 passionate employees working in 30 languages across 4 continents and 22 countries.

Focusing on the needs and opportunities of each industry, Comdata offers a full range of end-to-end customer management solutions (acquisition, retention, customer service, technical support, and credit collection). These are built on a portfolio of world-class services covering customer experience and process reengineering consulting, digital and cutting-edge technologies, customer operations (front & back office). Headquartered in Milan, Comdata delivers global revenues of approximately €1 billion with more than 670 clients, including some of the biggest names in telecom, energy, banking, mobility, retail and e-commerce.

Video – Supporting our clients in Customer Management digital transformation

Video – Comdata​ Smart Hub

Comdata’s response to the pandemic showed that Work@Home is a viable long-term option. It’s people-centric, it’s flexible, and it’s the future.

Video Case Study – Find out the numerous advantages of a multilingual hub through Nissan’s testimonial.

With the increasing complexity of services and its impacts, there is a need to rethink the contact centre to meet customers’ needs. International or global companies must be able to deploy solutions to comply with this complexity and offer local adapted solutions with a global strategy.

Thanks to a multilingual hub, we can serve different languages and cultures from a single location. With an employee-centric strategy and the right combination of human, innovation and process, it ensures a high quality of service and a consistent global CX.

Social Media:

LinkedIn Company Page: https://www.linkedin.com/company/comdatagroup
Youtube: https://www.youtube.com/c/ComdataGroup

Address: 8-9 Harbour Exchange Square, London, E14 9HF, United Kingdom

Weblink: https://uk.comdatagroup.com/en/contact

Categories:

  • Call Centre Software
  • Contact Centre Solutions
  • Customer Experience
  • Multichannel communications
  • Outsourced Contact Centre Services


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