Contact Center Performance Summit Related Articles Call Center Metrics: Examples, Tips & Best Practices CX Global Summit Middle East 2024 The Top Contact Centre Events and Conferences for 2024 and 2025 10 Customers Service Metrics to Measure Call Center Success and Performance 131 Filed under - Call and Contact Centre Events, EvaluAgent Date: 16 October 2024, 2 PM BST Location: Virtual Register Now Join evaluagent for a half-day virtual conference where they’ll cover the most pressing issues facing contact centers today. They’ve got strategic insight and practical advice aplenty to help you overcome everything from shifting customer behaviors and hectic workloads, to rapid tech changes and disengaged agents. Ideal for Quality Managers and Contact Center leaders alike, our mix of keynotes and discussions guarantees you’ll come away with new ideas, problem-solving tactics and a reinvigorated outlook on the challenges facing your contact center. Register Now! Author: EvaluAgent Published On: 5th Sep 2024 Read more about - Call and Contact Centre Events, EvaluAgent Recommended Articles Call Center Metrics: Examples, Tips & Best Practices CX Global Summit Middle East 2024 The Top Contact Centre Events and Conferences for 2024 and 2025 10 Customers Service Metrics to Measure Call Center Success and Performance Related Reports White Paper: Voice in a Multichannel World White Paper: Artificial Intelligence - Its Place in the Contact Center Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter