Customer Experience: A Recession Proof Revenue Driver – Webinar

Scorebuddy Live Webinar Customer Experience: A Recession Proof Revenue Driver
Date : Wednesday 29th March 2023
Time : 16:00
Location : Virtual

Register Now!

In the uncertain economic climate of 2023, the tech industry is facing considerable challenges—but cutting costs doesn’t have to mean cutting back. By developing a robust QA program you can maintain, and even improve, operational efficiency with limited resources.

With research finding that a long-term CX strategy can facilitate revenue growth, even during periods of economic contraction and recession, businesses that prioritize customer experience can expect a significant ROI.

“Improving the customer experience has increased sales revenues by 2 to 7 percent and profitability by 1 to 2 percent.” – McKinsey Research

During this webinar, we will explore what you can do to deliver exceptional CX, covering:

  • Omnichannel CX
  • Personalized Customer Journeys
  • Conversational Analytics
  • Root Cause Analysis
  • CRM Integrations
Register Now!

Published On: 8th Mar 2023
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