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With our expert advice and refreshingly simple customer feedback software you’ll become a hero in your company for improving customer retention, delivering outstanding service and helping your people develop and excel.

Contact Name: Guy Letts

Tel No: +44 (0) 191 695 6910

Contact Email:


CustomerSure helps medium to large companies streamline customer feedback.

With our expert advice and refreshingly simple software you will measure customer satisfaction KPIs in real time and gain valuable customer comments on your products and services.

Automating the feedback process allows you to focus on improving the customer experience, increasing retention rates and growing sales.

Our style is friendly and helpful, so feel free to get in touch for a no-obligation chat.

Social Media:

Twitter Handle: @CustomerSure
Expert Guidelines & Resources:

Address: John Buddle Work Village, Buddle Road, Newcastle upon Tyne, NE4 8AW



  • Automated Customer Surveys
  • Customer Experience
  • Voice of Customer

The Latest Articles Featuring CustomerSure:
Latest White Papers from CustomerSure:

In this short ebook, Guy Letts from CustomerSure explains why ‘getting feedback right’ delivers, and lays out a step-by-step guide process you can follow to start getting results fast.

This step-by-step guide explains everything you need to know about Net Promoter (NPS). The practical approach offers lots of advice for improving: from How to Calculate, NPS Surveys, and NPS Benchmarks.

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