Accelerating Your CX Transformation Workshop


Details of workshop

Date: 1st September

Attend an interactive, live workshop, led by AI CX specialist and founder of VUX World, Kane Simms.

The self-service, personalized, automated experiences you deliver today are critical to retaining and attracting customers, and to maintaining agent motivation.

Having a forward-facing strategy, which is supported by the right automation solutions, is fundamental to customer satisfaction and the delivery of a fast, frictionless and frustration-free service.  

Who should attend? 

These workshops will be invaluable for senior leaders involved in or responsible for CX, customer service or contact center strategy. 

Why attend?

  • Craft a vision that incorporates the people, skills, knowledge and processes needed to take your CX to the next level
  • Define the challenges that will hinder success and explore options on how to overcome barriers
  • Identify the building blocks needed to create a long-term strategy to develop your maturity
  • Find quick wins you can do today to excel quickly

Click to Register: https://www.cognigy.com/cxtransformationworkshop


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