Date: 1st September
Attend an interactive, live workshop, led by AI CX specialist and founder of VUX World, Kane Simms.
The self-service, personalized, automated experiences you deliver today are critical to retaining and attracting customers, and to maintaining agent motivation.
Having a forward-facing strategy, which is supported by the right automation solutions, is fundamental to customer satisfaction and the delivery of a fast, frictionless and frustration-free service.
Who should attend?
These workshops will be invaluable for senior leaders involved in or responsible for CX, customer service or contact center strategy.
- Craft a vision that incorporates the people, skills, knowledge and processes needed to take your CX to the next level
- Define the challenges that will hinder success and explore options on how to overcome barriers
- Identify the building blocks needed to create a long-term strategy to develop your maturity
- Find quick wins you can do today to excel quickly
Click to Register: https://www.cognigy.com/cxtransformationworkshop