Diabolocom

Diabolocom, a European provider of enterprise-ready cloud-based contact centres, empowers organizations worldwide to excel in customer satisfaction.

diabolocom.com

Contact Name: Shebu Majumder

Contact Email: shebu.majumder@diabolocom.com

Profile:

Diabolocom, a European provider of Enterprise-ready cloud-based contact centres, empowers organizations worldwide to excel in customer satisfaction.

We have expanded to serve over 350 clients of all sizes, from SMEs to major international companies and leaders in their respective industries. With 18 years of expertise, Diabolocom operates in over 60 countries through its clients and is supported by more than 150 employees in our 8 offices worldwide.

Our comprehensive Customer Service and Sales platform manages all inbound and outbound interactions seamlessly. It is integrated with major CRMs and offers real-time monitoring, analytics, and a PCI DSS-compliant IVR solution for secure credit card processing.

The power of the Diabolocom platform lies in its AI-driven capabilities, which analyze customer interactions to enhance sales and satisfaction, streamline communication, and foster adaptability. These innovative tools collectively elevate sales and service quality.

We pride ourselves on our tailored guidance and support, from personalized onboarding through ongoing assistance, ensuring seamless integration and a positive experience.

Diverse sectors, including finance, telecom, healthcare, BPOs, retail, and e-commerce, trust Diabolocom. Partnerships with renowned brands like Carrefour, ManoMano, Mitsubishi Electric, Teleperformance, Mantrac, and more illustrate our success.

Choose Diabolocom for a solution that aligns with your organization’s growth and success. Feel free to reach out for more information.