Analytics

Call Centre Helper Directory - Analytics

8×8 offers innovative, secure and reliable cloud technology. We offer world-class virtual contact centre solutions as well as business phone services, collaboration, virtual meetings and conferencing.

Business Systems is the UK’s largest independent provider of call recording and workforce optimisation technologies encompassing quality monitoring, analytics and workforce management solutions.

CallMiner is the leading cloud-based customer interaction analytics solution for extracting business intelligence and improving agent performance across all contact channels.

Genesys powers more than 25 billion of the world’s best customer experiences each year.

Having provided bespoke technology solutions to the contact centres of many of the country’s leading brands over the past 20 years, we truly understand how to help you meet your goals.

Nexidia provides customer interaction analytics solutions with patented technologies and breakthrough applications that enable companies to drive business transformation by capturing, making sense of, and using the full range of communications they have with customers.

NICE is a leading global enterprise software provider that enables organizations to improve customer experience and business results, ensure compliance and fight financial crime.

Syntec – integrated cloud contact centre management solutions

 
 
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