Call Centre Helper Directory - Call Centre Recruitment
The UK’s most widely recognised industry expert in the recruitment and selection of Call and Contact Centre Management and support functions, Cactus Search have an enviable record of success.
Since 1999, Call Centre Associates have helped thousands of talented candidates and successful companies find each other. And they can help you too.
Douglas Jackson are an Executive Search and Recruitment Consultants specialising in supporting customer focussed organisations and helping them to recruit experienced, skilled permanent and interim talent.
- Learn Why Customers Contact
- Involve Agents in Strategy
- Fix 3 Common Process Problems
- Make Customer Feedback Visible
- Train your Team Leaders Well
- Stop the Obsession with Efficiency
- Stop Firefighting - Start Planning
- Write the Business Case
- Give Agents the Right Tools
- Create a Positive Culture
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