Cloud Solutions

Call Centre Helper Directory - Cloud Solutions

8×8 is the world’s first Communications Cloud that easily and seamlessly connects employees, customers and applications to improve business performance for enterprises large and small, global and local.

Aspect helps enterprises break down the walls between people, processes, systems and data sources, empowering organisations to unite around the customer journey.

CallMiner is the leading cloud-based customer interaction analytics solution for extracting business intelligence and improving agent performance across all contact channels.

Ctalk are a leading multi-channel contact centre software company providing unified business communication solutions for premise based, hosted or hybrid deployments.

Diabolocom is a cloud contact centre solution provider and telecom operator.

Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.

Five9 is a leading provider of cloud software for the enterprise contact center market.

GCI is one of the UK’s leading Converged ICT Services Providers. It provides a suite of managed services designed around five capability pillars: Cloud, Unified Communications, Security & Compliance, Network & Infrastructure, and Full IT Support.

Genesys powers more than 25 billion of the world’s best customer experiences each year.

At IFS – mplsystems our vision is ‘to make complex service simple’: we design and deliver Omni-Channel Contact Centre, CRM Customer Service desktop and AI enabled Virtual Assistance solutions.

injixo is an online platform offering cloud-based services to contact centre professionals.

Netcall Telecom Limited is a leading provider of customer engagement solutions.

Cloud contact centre software for sales and service teams using Salesforce.

NICE inContact world’s No. 1 cloud customer experience platform CXone combines Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

NICE is a leading global enterprise software provider that enables organizations to improve customer experience and business results, ensure compliance and fight financial crime.

Noble Systems is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Management and Analytics technologies.

OPEX Hosting provides a full suite of ‘in-network’ telecommunications solutions: from our customer’s perspective these services require neither management nor maintenance on their part and we charge on a ‘usage-only’ basis.

Puzzel builds on 20 years’ heritage. It was one of the first pioneers to develop a cloud-based contact centre.

RingCentral utilises both CCaaS and UCaaS in the cloud to provide fresh approaches for Contact Centres and customer engagement at any size organisation.

Rostrvm Solutions is a leading software developer of rostrvm customer service hub applications, hosted and on-site. Meanwhile, poweredbyrostrvm delivers secure, cloud-based services to contact centres, which are fully scalable to suit the business’ needs.

Serenova (formerly LiveOps Cloud) drastically reduces the complexity and frustration associated with multiple legacy tools and delivers greater insights into data and performance than ever before possible.

Sytel Limited delivers secure, resilient IP telephony and media infrastructure software for carriers, enterprises and hosted VoIP call centre providers, connecting and managing calls and media sessions, without boundary.

The Zadarma Project provides small and medium size firms with VoIP services that significantly lower their phone costs and help them expand their business overseas.

ZaiLab is a next-generation software company specializing in omnichannel contact centre software based in the cloud.

Zendesk builds software for better customer relationships. We empower organizations to improve their customer engagement and better understand their customers.

 
 
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