Knowledge Management Systems

Call Centre Helper Directory - Knowledge Management Systems

Inbenta is a customer interaction management platform that automates support across a variety of channels using a patented artificial intelligence technology.

Knowmax is an omnichannel knowledge management platform that is turning contact centres into resolution centres.

ProcedureFlow makes your employees experts faster. By combining the power of a knowledge base, flow chart, and agent scripting, contact centres can reduce agent effort and provide the best possible customer experience.

 
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