Knowledge Management Systems
Call Centre Helper Directory - Knowledge Management Systems
Inbenta is a customer interaction management platform that automates support across a variety of channels using a patented artificial intelligence technology.
Knowmax is an omnichannel knowledge management platform that is turning contact centres into resolution centres.
ProcedureFlow makes your employees experts faster. By combining the power of a knowledge base, flow chart, and agent scripting, contact centres can reduce agent effort and provide the best possible customer experience.