Multi-channel communications

Call Centre Helper Directory - Multi-channel communications

8×8 offers innovative, secure and reliable cloud technology. We offer world-class virtual contact centre solutions as well as business phone services, collaboration, virtual meetings and conferencing.

Ctalk are a leading multi-channel contact centre software company providing unified business communication solutions for premise based, hosted or hybrid deployments.

DigitalGenius brings practical applications of deep learning and artificial intelligence into customer service operations of leading companies. Its Human+AI Customer Service Platform combines the best of human and machine intelligence enabling companies to deliver on increasing customer expectations.

Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.

Genesys powers more than 25 billion of the world’s best customer experiences each year.

Providing both Omni-Channel Contact Centre and CRM Customer Service Software, IFS | mplsystems’ focus is making ‘customer service simple’ via our uniquely configurable agent desktop solution.

Inisoft is a dynamic and forward thinking software provider, specialising in contact center technology.

Netcall Telecom Limited is a leading provider of customer engagement solutions.

The highest rated CTI Solution on the Salesforce AppExchange. NewVoiceMedia is bridging that gap between your customer data and your Contact Centre.

Puzzel builds on 20 years’ heritage. It was one of the first pioneers to develop a cloud-based contact centre.

Sabio, winner of the 2015 Avaya Technical Excellence Award, is a customer contact technology specialist focused on delivering exceptional customer service strategies and solutions.

Serenova (formerly LiveOps Cloud) drastically reduces the complexity and frustration associated with multiple legacy tools and delivers greater insights into data and performance than ever before possible.

Zendesk builds software for better customer relationships. We empower organizations to improve their customer engagement and better understand their customers.

 
 
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