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Multi-channel communications

Call Centre Helper Directory - Multi-channel communications

8×8 is the world’s first Communications Cloud that easily and seamlessly connects employees, customers and applications to improve business performance for enterprises large and small, global and local.

eGain customer engagement solutions deliver digital transformation for leading brands – powered by virtual assistance, AI, knowledge, and analytics. Our comprehensive suite of applications help clients deliver memorable, digital-first customer experiences in an omnichannel world.

Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.

Refreshing business software that your teams will love.  All of our products are ready to go, easy to use and offer great value to any kind of business.

Genesys powers more than 25 billion of the world’s best customer experiences each year.

Netcall Technology Ltd is a leading provider of customer engagement solutions.

NICE inContact world’s No. 1 cloud customer experience platform CXone combines Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

Every day we make customer engagement, chatbots, reputation management, data analysis and artificial intelligence even easier and more accessible for our customers.

Serenova has transformed the customer experience. Over a decade ago, we realised technology didn’t exist that could deliver immediate, consistent, and exceptional service. So, we created a true cloud contact centre solution that could.

Talkdesk Enterprise Contact Center empowers companies to make customer experience a competitive advantage.

VCC Live is a worldwide Cloud-based Contact Center software provider, offering telecommunications services and solutions to companies aiming to excel their customer experience.

Vonage (formerly NewVoiceMedia) is redefining business communications, helping enterprises use fully-integrated unified communications, contact centre and programmable communications solutions via APIs.

 
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