Multi-channel communications

Call Centre Helper Directory - Multi-channel communications

8×8 is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre, and enterprise-class API solutions, powered by one global cloud communications platform.

Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.

Refreshing business software that your teams will love.  All of our products are ready to go, easy to use and offer great value to any kind of business.

Genesys powers more than 25 billion of the world’s best customer experiences each year.

Koopid’s AI-powered CX Orchestration platform transforms your contact centre into a digital-first powerhouse, deftly blending intelligent automation and expert human touch across channels.

Netcall Technology Ltd is a leading provider of customer engagement solutions.

NICE inContact world’s No. 1 cloud customer experience platform CXone combines Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

Every day we make customer engagement, chatbots, reputation management, data analysis and artificial intelligence even easier and more accessible for our customers.

Serenova has transformed the customer experience. Over a decade ago, we realised technology didn’t exist that could deliver immediate, consistent, and exceptional service. So, we created a true cloud contact centre solution that could.

Talkdesk Enterprise Contact Center empowers companies to make customer experience a competitive advantage.

VCC Live is a worldwide Cloud-based Contact Center software provider, offering telecommunications services and solutions to companies aiming to excel their customer experience.

Vonage (formerly NewVoiceMedia) is redefining business communications, helping enterprises use fully-integrated unified communications, contact centre and programmable communications solutions via APIs.

 
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