Multi-channel communications

Call Centre Helper Directory - Multi-channel communications

8×8 is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre, and enterprise-class API solutions, powered by one global cloud communications platform.

Multi award winning payment solution for contact centres.

Cirrus’ award winning Cloud Contact Centre was designed by contact centre people for contact centre people. Our focus on intuitive design means your agents can focus on delivering the best outcome and service for your customers.

Comdata is a leading innovative global service provider in Customer Management BPO with 30 years’ experience.

Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.

Genesys powers more than 25 billion of the world’s best customer experiences each year.

Infobip is a global cloud communications platform that enables businesses to build connected customer experiences across all stages of the customer journey.

Netcall Technology Ltd is a leading provider of customer engagement solutions.

NICE inContact world’s No. 1 cloud customer experience platform CXone combines Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

OpenText help companies create customers for life with intelligent and connected digital experiences, while optimizing contact centre operations.

Talkdesk Enterprise Contact Center empowers companies to make customer experience a competitive advantage.

Vonage (formerly NewVoiceMedia) is redefining business communications, helping enterprises use fully-integrated unified communications, contact centre and programmable communications solutions via APIs.

 
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