Call Centre Helper Directory - Outsourced Contact Centre Services
As an award winning provider of outsourced UK contact centres, EWA has over 30 years experience in delivering brand dedicated, multi-channel contact centres and bureau-based solutions.
Kura provides award winning outsourced contact centre services from its four locations across the UK.
- Learn Why Customers Contact
- Involve Agents in Strategy
- Fix 3 Common Process Problems
- Make Customer Feedback Visible
- Train your Team Leaders Well
- Stop the Obsession with Efficiency
- Stop Firefighting - Start Planning
- Write the Business Case
- Give Agents the Right Tools
- Create a Positive Culture