Self Service

Call Centre Helper Directory - Self Service

Aspect helps enterprises break down the walls between people, processes, systems and data sources, empowering organisations to unite around the customer journey.

Customer Touch Point specializes in long-term and instant impact customer experience solutions for organizations worldwide, providing the tools and support they need to deliver effortless customer experiences.

Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.

Inbenta is a customer interaction management platform that automates support across a variety of channels using a patented artificial intelligence technology.

IPI powers over 4 million customer interactions every day. From our heritage delivering and supporting traditional contact centres, through to new innovations in AI, Chatbots and our own developed applications.

Jacada, Inc. helps enterprises reduce costs of operations significantly by deploying automation solutions and contextual bots.

Knowmax is an omnichannel knowledge management platform that is turning contact centres into resolution centres.

Koopid’s AI-powered CX Orchestration platform transforms your contact centre into a digital-first powerhouse, deftly blending intelligent automation and expert human touch across channels.

Netcall Technology Ltd is a leading provider of customer engagement solutions.

Nuance helps organisations deliver intelligent self-service and human-assisted solutions so customers can easily get what they need from your contact centre, website or mobile app – how, when and where they want.

Sytel Limited delivers secure, resilient IP telephony and media infrastructure software for carriers, enterprises and hosted VoIP call centre providers, connecting and managing calls and media sessions, without boundary.

 
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