Virtual Contact Centre and Homeworking
Call Centre Helper Directory - Virtual Contact Centre and Homeworking
8×8 is the world’s first Communications Cloud that easily and seamlessly connects employees, customers and applications to improve business performance for enterprises large and small, global and local.
Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.
Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results.
Genesys powers more than 25 billion of the world’s best customer experiences each year.
Intrado, formerly West, develops innovative cloud-based technology solutions that address these needs. Our global cloud-based UCaaS and CCaaS solutions deliver rich collaboration features, together with operational efficiencies and data-driven insights to improve organizational decision-making.
Poly combines legendary audio expertise and powerful video and conferencing capabilities to overcome the distractions, complexity and distance that make communication in and out of the workplace challenging.
Syntec (formerly Syntec Telecom) provides an integrated suite of telephony and managed hosted services for efficient management of your calls and contact centre activities.