Virtual Contact Centre and Homeworking

Call Centre Helper Directory - Virtual Contact Centre and Homeworking

Multi award winning payment solution for contact centres.

Cirrus’ award winning Cloud Contact Centre was designed by contact centre people for contact centre people. Our focus on intuitive design means your agents can focus on delivering the best outcome and service for your customers.

Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.

Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results.

Genesys powers more than 25 billion of the world’s best customer experiences each year.

KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers.

Koopid’s AI-powered CX Orchestration platform transforms your contact centre into a digital-first powerhouse, deftly blending intelligent automation and expert human touch across channels.

Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers.

Poly creates premium audio and video products so you can have your best meeting — anywhere, anytime, every time. Our headsets, video and audio-conferencing products, desk phones, analytics software and services are beautifully designed and engineered to connect people with […]

Sensée is the UK’s only specialist provider of flexible homeworking services using fully employed advisors and managers.

 
Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies.

Choose the content that you want to receive.