Virtual Contact Centre and Homeworking

Call Centre Helper Directory - Virtual Contact Centre and Homeworking

Introducing Experience Communications as a Service (XCaaS). 8×8 XCaaS delivers a single platform for cloud-native contact centre, voice, team chat, meetings, and embeddable communications. 

Alvaria was founded through the merger of Aspect Software and Noble Systems, technology leaders in Customer Experience (CX) and Workforce Engagement solutions

Multi award winning payment solution for contact centres.

Cirrus’ award winning Cloud Contact Centre was designed by contact centre people for contact centre people. Our focus on intuitive design means your agents can focus on delivering the best outcome and service for your customers.

Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.

Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results.

Genesys powers more than 25 billion of the world’s best customer experiences each year.

KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers.

Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers.

Poly creates premium audio and video products so you can have your best meeting — anywhere, anytime, every time. Our headsets, video and audio-conferencing products, desk phones, analytics software and services are beautifully designed and engineered to connect people with […]

Sensée is the UK’s only specialist provider of flexible homeworking services using fully employed advisors and managers.

Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another.

 
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