Voice of the Customer

Call Centre Helper Directory - Voice of the Customer

Business Systems is the UK’s largest independent provider of call recording and workforce optimisation technologies encompassing quality monitoring, analytics and workforce management solutions.

Multi award winning payment solution for contact centres.

Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.

Genesys powers more than 25 billion of the world’s best customer experiences each year.

IPI powers over 4 million customer interactions every day. From our heritage delivering and supporting traditional contact centres, through to new innovations in AI, Chatbots and our own developed applications.

Koopid’s AI-powered CX Orchestration platform transforms your contact centre into a digital-first powerhouse, deftly blending intelligent automation and expert human touch across channels.

Natterbox delivers a global cloud telephony platform. Unique as the world’s 1st and only end-to-end telephony service to be 100% integrated and managed within the Salesforce platform.

NICE is a leading global enterprise software provider that enables organizations to improve customer experience and business results, ensure compliance and fight financial crime.

NICE Nexidia provides industry leading easy to use, out-of-the-box contact center interaction analytics solutions that enable companies to drive business optimisation by consuming and visualising all customer interactions data for focused, informed decision making.

Sabio Group delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences.

 
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