Voice of the Customer

Call Centre Helper Directory - Voice of the Customer

Business Systems is the UK’s largest independent provider of call recording and workforce optimisation technologies encompassing quality monitoring, analytics and workforce management solutions.

Clarabridge offers the leading out-of-the box SaaS solution to power customer experience management initiatives.

Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.

Genesys powers more than 25 billion of the world’s best customer experiences each year.

Natterbox delivers a global cloud telephony platform. Unique as the world’s 1st and only end-to-end telephony service to be 100% integrated and managed within the Salesforce platform.

Nexidia provides customer interaction analytics solutions with patented technologies and breakthrough applications that enable companies to drive business transformation by capturing, making sense of, and using the full range of communications they have with customers.

NICE is a leading global enterprise software provider that enables organizations to improve customer experience and business results, ensure compliance and fight financial crime.

Sabio Group delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences.

Syntec (formerly Syntec Telecom) provides an integrated suite of telephony and managed hosted services for efficient management of your calls and contact centre activities.

AI text analytics for contact centre and CX optimization.

 
Get the latest exciting call centre reports, specialist whitepapers, interesting case-studies and industry events straight to your inbox.