Ember Group are a business services group providing specialist management consultancy, training, analytics and executive search.
Contact Name: Ember Group
Tel No: +44 (0)20 7871 9797
Contact Email: email@example.com
We are a business services group providing specialist management consultancy, training, analytics and executive search. We’re joined by a shared ethos, of doing the right thing for our clients, and a shared focus on the customer experience and how to improve it – with the end goal of increasing value for our clients.
Many of our people are industry practitioners who have spent most of their careers in the roles that our clients often hold. Others bring specialist skills, honed in diverse sectors and on successful projects for organisations across the globe.
We are proudly independent and inspired by innovation and change.
Customer Engagement Consulting – http://www.embergroup.co.uk/what-we-do/customer-management-consulting/
Insights & Analytics – http://www.embergroup.co.uk/what-we-do/analytics-insight-services/
Delivering Change & Transformation – http://www.embergroup.co.uk/what-we-do/delivering-change-transformation/
Learning, Training & Development – http://www.emberrealresults.com/
Executive Search & Recruitment – https://www.embersearch.com/
Ember Group LinkedIn: https://www.linkedin.com/company/ember-services
Ember Real Results LinkedIn: https://www.linkedin.com/company/5071935
Ember Search LinkedIn: https://www.linkedin.com/company/embersearch/
Address: 60 Trafalgar Square, London WC2N 5DS
- Customer Experience
Customer complaints keep people very busy. Organisations have established complex processes, with specialist teams working to tight protocols and guidelines. This may be an effective way to keep customers happy in the short term, but are organisations missing a trick?