Ember Talks – Maximising The Value In Your Contact Centre Conversations 484 Filed under - Archived Content, Ember THE DATE: 22nd February 2018 Time: 1.30pm – 4.30pm THE LOCATION: The British Library, 96 Euston Rd, Kings Cross, London, NW1 2DB THE DESCRIPTION: Join us to hear 3 powerful Ember Talks delivered by award-winning customer engagement specialists. Our talks are about spreading ideas on subjects that matter to the customer engagement community. These talks are designed to get you thinking out-of-the-box and inspire you. Presentation 1: Mindset – Carolyn Blunt, Managing Director, Ember Real Results Presentation 2: Skills – Leon Boland, Senior L&D Consultant, Ember Real Results Presentation 3: Channels and Digital focus – Simon Foot, Director, Ember Group Delegate Profile This event is for those responsible for the customer engagements and operations. You will find this event useful if you are: Head of Operations Head of Customer Experience and Engagement C-Suite THE ORGANISERS: Ember Services THE WEBLINK: https://www.emberservices.com/ember-talks/ Author: Rachael Trickey Published On: 16th Jan 2018 Read more about - Archived Content, Ember Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter