Empower Your Business with Google Contact Center AI Webinar


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About the Event

Conversational AI is a key ingredient in the recipe for contact center automation. Great AI does not guarantee great outcomes though.

Join the webinar to see how businesses like yours are using Jacada’s low code automation platform to boost self-service and contact center agent productivity. Learn how you can scale the use of Google’s Contact Center AI within your organization without requiring an army of developers or data scientists.

Using a different conversational AI? No problem. Check in anyway to learn how low code automation serves as conversational middleware driving business agility and much needed resilience during and beyond the pandemic.

We’ll walk you through live product demos, share client case studies and leave you with best practices that will guide you in your contact center automation and conversational AI journey.

Key Takeaways:

  • Gartner’s Top 3 Questions that Should Shape Your Contact Center Automation & Conversational AI Strategy
  • Product Demo: How to Build Intelligent Virtual Assistants Using Google Dialogflow and Jacada Interact
  • Client Case Studies: How to Drive Continuous Improvement Using Low Code Automation + Conversational AI
  • Top 5 Tips to Achieve 10x Results: Cut Total Cost of Ownership and Boost Contact Center Automation KPIs

Who Should Attend:

  • Contact Center Operations & Workforce Management Pros
  • Conversational AI & Intelligent Automation Pros
  • Customer Experience Planning, Strategy & Execution Pros
  • COOs, CIOs, CTOs and Digital Transformation Pros
  • BPOs & Vendor Management Pros

 

Date and Time

Starting:
Wednesday 7th October 2020

Location

Virtual

Organisers

Date and Time

Starting:
Wednesday 7th October 2020

Location

Virtual