COVID-19 UPDATE. Essential Reading - How to Prepare the Contact Centre for Coronavirus - Setting up a Contact Centre from Scratch - How to Deal with Increased Contact Volumes or our Coronavirus articles. You also may find it useful to find suppliers of Cloud Contact Centre Solutions, Homeworking or Headsets.

Call and Contact Centre Training Classes and Workshops

Here are a selection of Call and Contact Centre, Customer Service and Customer Experience Training Classes taking place throughout the year.

Attending one of these training classes provides a great experience and offers an expertise that other materials cannot offer.

These training classes have been selected specially by us to give you the best possible learning experiences.

7th May 2020
7th May 2020 - 8th May 2020
Eltville am Rhein, Germany
14th May 2020
23rd July 2020
5th November 2020
9th November 2020
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