As an award winning provider of outsourced UK contact centres, EWA has over 30 years experience in delivering brand dedicated, multi-channel contact centres and bureau-based solutions.
Contact Name: Gary Donnelly
Tel No: 01245 492828
Contact Email: firstname.lastname@example.org
Profile: As an award winning provider of outsourced UK contact centres, EWA has over 30 years experience in delivering brand dedicated, multi-channel contact centres and bureau-based solutions.
We understand that every programme and campaign is unique. Our approach, utilising highly trained and motivated agents recruited to reflect our client’s brand, is to deliver tailored contact management services designed specifically to meet our client’s needs.
EWA has a successful track record of providing these services across a range of industries; we’ve worked on the London Olympics, the Scottish and EU referendums, HS2 and Nissan amongst many others. We also support smaller clients for whom our “boutique” approach really appeals, as does our real world pricing!
We can create a bespoke solution whether you need:-
- Brand dedicated or bureau contact centre provision
- Advisory and consumer help lines
- Customer care and service
- After sales support
- Technical and ecommerce support
- Multi-channel response management
- Customer retention, development and loyalty programmes
- Outbound B2B telemarketing including lead generation
- Relationship management
- Contact Management Database development
- Fully integrated and automated telephony, email management and web registration services.
And we can even handle your mailing fulfilment from the same site!
Address: St Mary’s Green, Tattersall Way, Chelmsford, Essex. CM1 3TU
- Call Handling and Answering
- Contact Centre Solutions
- Customer Experience
- Outsourced Contact Centre Services