Factors to Consider When Migrating Your Contact Centre to Microsoft Teams – Webinar

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Thursday 6th May | Time: 11am

Presenters: Peter Fedarb and Dave McDowell

Whether you use Skype for Business, Microsoft Teams or another PBX, there are many factors to consider before you migrate your contact centre to Microsoft Teams.

In this technical session we will cover;

  • Considerations for your migration to Microsoft Teams.
  • Applications to identify within your business which will need a MS teams solution.
  • Private Direct Routing v Microsoft Teams call as a service (TCaaS).
  • On Premise, Azure hosted, Public Cloud, What is right for my business?

Our technical contact centre Microsoft Teams experts will provide you with a quick demonstration and will be on hand to answer all your queries in the Q&A session.


Published On: 20th Apr 2021 - Last modified: 7th May 2021
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