FIVE CRM


FIVE CRM Logo

While there are many CRMs on the market, FIVE CRM is the most focused CRM for call centres. The system can be used either stand-alone or in conjunction with a dialler system such as TCN.

fivecrm.com

Contact Name: Jack Hodges

Tel No: UK: 01249 566010 US: 727 474 1407

Contact Email: jack.hodges@fivecrm.com

Profile:

While there are many CRMs on the market, FIVE CRM is the most focused CRM for call centres. The system can be used either stand-alone or in conjunction with a dialler system such as TCN. If used stand-alone, the system has various CTI options (including generic TAPI and VoIP connections), which means it can do both preview and progressive dialling out of the box.

  • Although FIVE CRM was designed from the outset for high-volume outbound calling, it can now also handle inbound calls just as well.
  • The amazingly flexible interface can be easily configured by non-technical people, who are also able to create their own reports, call scripts and workflows.
  • The built-in gamification and advanced email marketing set this system apart from other CRM and call centre systems.
  • As a CRM with call centre features, FIVE CRM includes a wrap-up screen as standard as well as full contact history and configurable record profiling fields.

The open API can be used in a range of ways, including:

  • Web contact forms
  • Importing data
  • Running reports remotely

The native Android app allows admins to run reports remotely on their mobile device.

Social Media:

Twitter Handle: https://twitter.com/fivecrm
LinkedIn Company Page: https://twitter.com/fivecrm
Facebook Page: https://www.facebook.com/FIVECRM/
Blog: https://fivecrm.com/blog

Address: Lansdowne Court, Bumpers Way, Chippenham, Wiltshire, SN14 6RZ

Weblink: https://fivecrm.com

Categories:

  • Call Centre Software
  • Customer Relationship Management (CRM)
  • Scripting

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