Back-Office headcount calculation

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Back-Office headcount calculation
Dear all ,

Please I need to know the standardized method to calculate back office headcount.

Thank In advance

BR

Helper

Call Centre Helper

We don't really cover back office
Sorry but we don't really cover the back office, just the contact centre.

Most people tend to use the Erlang Calculator, but it is mainly for the contact centre
https://www.callcentrehelper.com/tools/erlang-calculator/

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