BSI Customer Service kite mark

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BSI Customer Service kite mark
Hi, does anyone actually still use this accreditation and if so what does the audit process look for?

Many thanks

Editor

Call Centre Helper

I would check with BSI group
I have not come across it recently. It may be worth checking with BSI if they can give a rough figure for the number of people using it.

Looks like Dignity Funeral Plans signed up for it. You could check with them what they think.
https://www.bsigroup.com/en-GB/about-bsi/media-centre/press-releases/2017/april/BSI-launches-new-Kitemark-for-Customer-Service/

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