Call Transcription into shortened call notes for CRM

Topic Views - 118

Call Transcription into shortened call notes for CRM
We do call recording today, that recorded is transcribed. Our reps also separately do call notes for reach interaction. I would like to try and eliminate this step if I could find a solution that will do a synapse of the call from the transcription. Anyone currently doing this?

Helper

Call Centre Helper

Not sure that this exists
I have not come across anything like this.

Want to add a comment?

Not found what you were looking for?

1. Try searching through our site.
2. Still not got an answer?

Why not ask the Call Centre Helper Community? Click here to ask your question