Communication on the phone

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Communication on the phone
The traditional pie chart refers to 7% words, 55% body language, 38% verbal style (eg tone etc). Is there an official representation for how this changes when communicating over the phone?

Helper

Call Centre Helper

The Mehrabian Myth
The 55% body language has been over stated. Read these two articles.

https://www.presentwithease.com/the-mehrabian-myth.html
https://www.linkedin.com/pulse/most-popular-misinterpretation-psychology-mehrabian-myth-skrobich/

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