Customer Service Training

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Customer Service Training
Hi Everyone

I currently manage a small contact centre of 10 people who service around 18,000 customers with their Human Resources queries. I have always focused on the knowledge needed to do the job; however never really focused on customer service skills.

Do you have any recommendations on any training providers who will provide some training? Something similar to this?


Call Centre Helper

Here are a few names for you that we know

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