Difference between the quality assurance and quality control

Topic Views - 784

Difference between the quality assurance and quality control
I want to know what the meaning of each one and what they are using for ?

Assurance has a posi...
Assurance has a positive meaninng in english. Control its more negative then positive so better to use assurance. But both this meaning is the same and about qulity in a call center.

Want to add a comment?

Not found what you were looking for?

1. Try searching through our site.
2. Still not got an answer?

Why not ask the Call Centre Helper Community? Click here to ask your question