Erlang help

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Erlang help
Hi, I have used the Erlang calculator in the past few weeks with no problem but now when I download it and input my own data on the day planner tab so that I can see how many agents I need the agents required comes up as #NAME? Does anyone have any ideas how to rectify this as my IT department were not any help and suggested I contact yourselves. Many thanks Christine


Call Centre Helper

Please could you send a screenshot to the newsdesk
I am guessing that the day format is wrong.

Please could you send a screenshot to It would also be useful if you could send in the data that you are trying to upload.

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