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We asked our panel of experts for their best ideas for how to successfully plan, build and manage flexible schedules in ..
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The Covid pandemic ushered in a new era of flexible work. Employees started working from home. Managers gradually starte..
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Jabra urge contact centres to bring forward their cloud transformation plans to help create a truly flexible customer ex..
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Jabra encourage us to implement these three practices to make sure we are set up for successful long-term flexible worki..
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Jabra shares some advice for long-term flexible working. As many organizations implement their longer-term remote-workin..
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Running out of office space? Heather Foley explains how you can manage flexible working. With unemployment lower than be..
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In 2014, the UK introduced a new law that gave employees the right to request flexible work. In particular, it focused o..
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Are you looking to introduce flexible working for the first time? Macfarlane Telesystems offer their six tips. 1. Unders..
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Let’s face it, contact centre workforce management (WFM) is a bit of a minefield. The goal of WFM is obvious enough. Y..
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Agents today expect far higher levels of flexibility than ever before. Nick Brook at Calabrio shares seven winning strat..
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Olle Düring of Calabrio discusses how you can add flexibility to your contact centre schedules to better meet fluctuati..
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Jabra investigates how to protect employee concentration in this new era of flexible and remote working. With 82% of man..
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Jabra discuss how to streamline your IT with unified communications (UC) for flexible working. Remote working is a major..
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