Forecast Service Demand Need for New App

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Forecast Service Demand Need for New App

Company I may be joining is launching a new trading app in Q2 2022.

I am looking for some guidance, on how to forecast resource for this service. Does anyone have a rough guide on number of contacts/100 or 1000 clients to give a base figure to work from?


Call Centre Helper

One contact per 10 clients per month
It is very difficult to give accurate figures, but if you start with 1 contact per 10 users per month and then scale the service up and down as you get to find out how well the service works.

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