Forecasting Tool on a Daily Basis

Topic Views - 161

Forecasting Tool
Hi, I have downloaded the forecasting tool which forecasts for a monthly basis. Does anyone know if it is possible to convert this tool into daily forecasts? Thanks Clark.


Call Centre Helper

Triple Exponential Forecasting
The Tool uses a technique called Triple Exponential Forecasting. For daily forecasting the first step is to aggregate daily volume up to weekly volume. With weekly volume it would be possible to convert the monthly sheet into a weekly sheet. But the process is not so straight forward.

Want to add a comment?

Not found what you were looking for?

1. Try searching through our site.
2. Still not got an answer?

Why not ask the Call Centre Helper Community? Click here to ask your question