How to calculate the number of agents required

Please be good enough to mention the method of calculating the number of agents required to handle calls in a given time period (without Erlang Calculator).

NEW ARTICLE ON HOW TO CALCULATE THE NUMBER OF AGENTS REQUIRED

[We have now written a comprehensive guide to calculating Staffing numbers -

https://www.callcentrehelper.com/how-to-work-out-how-many-staff-you-need-in-a-contact-centre-96591.htm

- Editor]

NEW ARTICLE ON HOW TO CALCULATE THE NUMBER OF AGENTS REQUIRED

[We have now written a comprehensive guide to calculating Staffing numbers -

https://www.callcentrehelper.com/how-to-work-out-how-many-staff-you-need-in-a-contact-centre-96591.htm

- Editor]

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