How to get past call screening

Topic Views - 50

How to get past call screening
I make a lot of calls to the USA and call screening is on a lot more than in the UK. People use their voicemail to screen calls even as they sit by the phone.

So the question is do you have a method of either leaving a message or something else that will make them interested enough to call back?

Find a hook
What you need is to find a hook. This is a phrase that will entice the person to make you call them back.

In essence you need to be very clear on what it is that you are offering and how it can help them.

So what you need to do it to brainstorm a number of messages, make a note of which message you used to which person and go through your records to see which one worked best. It will not take long to see which type of message gives the best hook.

Want to add a comment?

Not found what you were looking for?

1. Try searching through our site.
2. Still not got an answer?

Why not ask the Call Centre Helper Community? Click here to ask your question