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I want to calculate interval wise agent required with 80 % SL And 95% AL

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Nitish Kumar

Please share the excel file

28 Dec 2020 12:41:19

Jonty Pearce

Helper

Call Centre Helper

Erlang Calculator

Here is the link to the Erlang Calculator

https://www.callcentrehelper.com/erlang-c-calculator-2473.htm

04 Jan 2021 10:39:49

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