I am needing a hand designing an incentive competition. I run a small contact centre (8 agents) within the motor industry and I am trying to put together a competition to run over 6 weeks. The idea of the competition is to motivate the staff to go above and beyond their KPI's and create a fun enviroment within the centre. I have roughly $1000 to spend and I am wanting the prize's to include $750 flight centre voucher (1st) + smaller cash bonus for 2nd and 3rd. The problem is that not all my staff are full time (All work varied hours) and we run many different types of calls (Appointment setting, Survey calls & Extended Warranty sales).
I ran a similar competition roughly 6 months ago where there was $1000 worth of flight centre vouchers available (Only one winner) however it was a draw at the end of the time allocation (it was a point based system for every 15 points generated one entry was put into the draw).
Although it was great fun generating the points it left it to chance as to who won rather than actual skill. I want the program to be more trackable (design a big poster on A2 with a start line and finish line so each agent knows how they are going - who is winning etc).
I am just having trouble designing a program that is fair for all agents (Full-time/part-time or sales/non-sales)