I have been contracted to set up a 'contact centre' for a new online company in Aust. As 24hr support is provided via ‘live Text chat' and email, I was wondering if anyone could point me in the right direction to any vendors they might thinkwould be good to use or to obtain the 'package' from. An ASP is an option as our operators could access it from anywhere. Are there any listings I could choose from or any sites I could visit that would make this task to find one a bit quicker and simpler? Unfortunately I have not been given much time but am grateful never the less to receive this opportunity. Any suggestions would be most welcome!