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The Latest Posts
This page shows the most recent additions to the discussion forums.
Category
Topic
Latest Comment
When
Technology
Who is using 8x8 or Puzzel with full Microsoft Teams integration?
Jonty
14th Jan 21 15:38
Call Centre Management
Homeworking Compensation
Jonty
14th Jan 21 15:35
Call Centre Management
How does your CC manage IT issues when you have agents WFH?
Melissa
14th Jan 21 15:32
Call Centre Management
Homeworking Compensation
Melissa
14th Jan 21 15:29
Training and Staff Development
Staff motivation while working from home
Jonty
14th Jan 21 12:23
Call Centre Management
High sickness and absence in temporary staff
Ramesh
14th Jan 21 04:36
Call Centre Answers
Bad Performance Feedback
Ramesh
14th Jan 21 04:20
Call Centre Management
How does your CC manage IT issues when you have agents WFH?
Karen
14th Jan 21 01:08
General
Industry Standard for Transfer Rates?
Jonty
12th Jan 21 15:45
Training and Staff Development
Staff motivation while working from home
C
11th Jan 21 12:16
General
Industry Standard for Transfer Rates?
Stacey
07th Jan 21 22:29
Products and Services
Laws on Headsets
Jonty
04th Jan 21 10:44
Call Centre Management
I want to calculate interval wise agent required with 80 % SL And 95% AL
Jonty
04th Jan 21 10:39
Call Centre Management
I want to calculate interval wise agent required with 80 % SL And 95% AL
Nitish
28th Dec 20 12:41
Products and Services
Laws on Headsets
Andy
23rd Dec 20 15:09
Call Centre Management
CSAT Question?
Jonty
17th Dec 20 20:59
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86
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673
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97
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77
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