The Latest Posts

This page shows the most recent additions to the discussion forums.

Category	Topic	Latest Comment	When
Technology	Who is using 8x8 or Puzzel with full Microsoft Teams integration?	Jonty	14th Jan 21 15:38
Call Centre Management	Homeworking Compensation	Jonty	14th Jan 21 15:35
Call Centre Management	How does your CC manage IT issues when you have agents WFH?	Melissa	14th Jan 21 15:32
Call Centre Management	Homeworking Compensation	Melissa	14th Jan 21 15:29
Training and Staff Development	Staff motivation while working from home	Jonty	14th Jan 21 12:23
Call Centre Management	High sickness and absence in temporary staff	Ramesh	14th Jan 21 04:36
Call Centre Answers	Bad Performance Feedback	Ramesh	14th Jan 21 04:20
Call Centre Management	How does your CC manage IT issues when you have agents WFH?	Karen	14th Jan 21 01:08
General	Industry Standard for Transfer Rates?	Jonty	12th Jan 21 15:45
Training and Staff Development	Staff motivation while working from home	C	11th Jan 21 12:16
General	Industry Standard for Transfer Rates?	Stacey	07th Jan 21 22:29
Products and Services	Laws on Headsets	Jonty	04th Jan 21 10:44
Call Centre Management	I want to calculate interval wise agent required with 80 % SL And 95% AL	Jonty	04th Jan 21 10:39
Call Centre Management	I want to calculate interval wise agent required with 80 % SL And 95% AL	Nitish	28th Dec 20 12:41
Products and Services	Laws on Headsets	Andy	23rd Dec 20 15:09
Call Centre Management	CSAT Question?	Jonty	17th Dec 20 20:59