Im looking to implement a WFM system for a new employer which at the moment uses Project Manager and Project Manager Online as its source of resource management.
The resources are comprised of IT Testers and Systems Analysts (its a Business Systems company). The demand is around 90% generated by the system project
Telephony systems are also not used here to capture resource activity but instead, an in-house time management schedule.
Can anyone suggest of a WFM which could tailor to these particular needs?