New contact centre requires software

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New contact centre requires software
Hi,

I have setup a contact centre and i need assistance finding a software provider.

I need a system which has an inbuilt CRM.

1. Outbound calls for lead generation. An email will be automatically sent after a positive call to the client, and to my customer
2. Incoming webchat conversations to be held with clients, and sell products to the client
3. Outbound calls with clients to sell products to the client and take details and receive emails of documents eg bank statements to be added to their file.
4. Outbound calls with clients to take business details in a dynamic form/script and generate pdf documents for signing by client (online)

i need it to have an API so i can import data and refresh data into the system.

Thanks in advance

Phil

Helper

Call Centre Helper

A range of providers
There are a range of providers that could help you

You should be able to find one in the directory
https://www.callcentrehelper.com/directory/contact-centre-solutions

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